Friday, November 22, 2019

What is an Infrastructure Engineer?

An Infrastructure Engineer is a unique position that has evolved as the Internet has become mainstream. An Infrastructure Engineer is responsible for designing, coordinating and maintaining the infrastructure of an apartment complex, public facility or entire cities. “Infrastructure” refers to the systems that support a community. This includes road and highway networks, water and sewage, electricity, railways, telecommunications and gas lines. In today’s digital world, an Infrastructure Engineer is prominently an Information Technology position. Instead of networks of roads, today’s Infrastructure Engineer builds and maintains the digital network of their employer or client.

Infrastructure Engineers use their expertise to ensure all of these systems within a community work in unison with each other. Infrastructure Engineers can be employed by public facilities such as hospitals, schools and libraries. They can also be employed by the government at the city, county, state or national level.The role of Infrastructure Engineer is a white-collar position, with most having a bachelor’s degree in Engineering, Computer Science or a related field. Their typical work environment is either in the office, or in the field analyzing or working on a system’s Infrastructure

Infrastructure Engineer Duties and Responsibilities

Infrastructure Engineers perform several duties in their quest to maintain the infrastructure of their employer or client. We read through several Infrastructure Engineer job descriptions to get an idea of what an Infrastructure Engineer does daily. The following is a list of the core duties and responsibilities of an Infrastructure Engineer.

Conduct a Root Cause Analysis of Network Malfunctions

A big part of an Infrastructure Engineer’s job is identifying the cause of issues within their employer or client’s network infrastructure. This requires knowledge of how devices communicate with each other, as well as an understanding of the equipment that makes this communication possible.

Create and Implement Network Repair Strategies

Once a problem is identified, the Infrastructure Engineer devises and implements a repair strategy. They then test these repairs to ensure the issue is fixed completely.Document Network Malfunctions and Corresponding Actions TakenIt is the responsibility of the Infrastructure Engineer to document all infrastructure issues, as well as the actions taken to address said issues. This requires analytical skills and proficiency with spreadsheets.Provide Training and Technical Support for Users With Varying Levels of IT KnowledgeThe Infrastructure Engineer is responsible for teaching new software or applications to their coworkers. They are also responsible for diagnosing and fixing any technical issues with individual devices on their employer’s network.

Complete Routine Preventative Maintenance of Network Infrastructure

This duty is all about network security. This involves implementing software and operating system updates. It also includes looking for and addressing potential cybersecurity threats.


1 comment:

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